CONDITIONS TO COMPLETE A RETURN
- You must manage the return before the established deadline:
Online shopping: you have 14 days from the shipping date of your order.
Shop at a physical store: you have 14 days from the date of purchase.
- Items must be in their original condition (items shouldn’t be used or damaged) and include all labels.
- All original receipts must be provided in order to process a return.
- You have to make the return in the same store where you made the purchase.